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Wednesday, March 11 • 1:30pm - 2:30pm
Communication best practices during & after a cybersecurity attack: What the research suggests

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You've been hit by a cyber-attack.  The calls from the media and your customers are coming fast and furious.  What will your team tell the media and your customers?  In this panel we will (1) discuss how organizations – both large and small – typically communicate about such incidents, (2) offer some critique about the strategies those organizations employed, and (3) demonstrate how you can use the Benoit model of image restoration to develop effective messaging strategies for your various publics or constituencies.

avatar for Dr. James Robinson

Dr. James Robinson

University of Dayton
James Robinson is a professor of communication. Tom Skill is a professor of communication, CIO & Associate Provost at University of Dayton and Kimberly Conde is the Team Lead for IT Communications & Training and Messaging Czar for Cybersecurity
avatar for Kim Conde

Kim Conde

University of Dayton
avatar for Dr. Thomas Skill

Dr. Thomas Skill

University of Dayton

Wednesday March 11, 2020 1:30pm - 2:30pm
Room 116

Attendees (34)